Privacy Policy

At this point, we would like to inform you about the privacy policy when visiting our website. The protection of privacy and your personal information is very important to us. We only collect and process personal data about you with your knowledge or consent. You learn what information we may store and for what purpose we use it. We commit ourselves to the observance of data protection according to EU data protection regulation (EU-GDPR) and federal data protection law new version (BDSG).


This privacy policy informs in accordance with the data protection regulations on the data collection of the data subject, in particular with regard to Art. 13 GDPR in connection with § 4 BDSG and related processing of personal data when visiting our website.



Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:


Seiko Instruments GmbH

Siemensstr. 9

D-63263 Neu-Isenburg

Tel: +49 (0) 6102 297 0

Fax: +49 (0) 6102 297 222

E-Mail: info(at)




You can reach our data protection officer under the following contact:


Mr. Dirk Rauschenbach

c/o IT-Security@Work GmbH

Robert-Bosch-Straße 18

63303 Dreieich

Telefon: +49 (0) 6103 / 37416-00

Telefax: +49 (0) 6103 / 37416-99


E-Mail: datenschutzbeauftragter(at)


Any person concerned may contact our data protection officer at any time for any questions or suggestions regarding data protection.



Personal information is information that identifies a person or describes a person's behavior, which can be used to trace back to a person. These include the name, email address or phone number, as well as data such as the IP address or websites visited.

In accordance with the principle of data minimization, we only process personal data if this is absolutely necessary for the purposes described in this data protection declaration or for the fulfillment of a desired purpose. There is no disclosure of your personal information to third parties, if this is not necessary and not without your consent. We use your personal information to process your order, to respond to your request or to give you access to special information and offers.



When visiting the website, data about each access to the offer (so-called server log files) are collected. Access data includes: Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.

We use this technical access information based on Art. 6 para. 1 lit. f GDPR (legitimate interest) exclusively in order to improve the attractiveness and usability of our websites and, if necessary, to identify technical problems and disruptions on our website at an early stage. The data is stored for a period of 4 weeks.



It may happen that content from third parties, such as videos from YouTube, maps from Google Maps, RSS feeds or graphics from other websites are included in this online offer. This always presupposes that the providers of this content (hereinafter referred to as "third party provider") perceive the IP address of the users. Because without the IP address they could not send the contents to the browser of the respective user. The IP address is therefore required for the presentation of this content. We endeavor to use only content whose respective providers use the IP address solely for the delivery of the content. However, we do not have any influence on this if the third parties provide the IP address e.g. save for statistical purposes. As far as we know, we will inform users about it.

This processing is based on legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR .



You can contact us easily and conveniently via a contact form. When using the contact form, personal data will only be collected in the amount provided by you.

All information is voluntary and will be collected directly from you as the person concerned. Your voluntarily provided personal data will be stored for the purpose of processing your request as well as any follow-up questions and the necessary contact in this context. There is no disclosure of this personal data to third parties.

The same applies to contact via e-mail, telephone or post. Please note that this may result in additional data resulting from the selected communication channel (e-mail address or transmitted telephone number).

The processing of the data is based on Art. 6 para. 1 lit. a GDPR (consent) for voluntary information and Art. 6 para. 1 lit. f GDPR (legitimate interest) for using the information for processing the request.

The information you provide in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or delete the purpose for data storage (for example, after your request has been processed). Mandatory statutory provisions - especially retention periods - remain unaffected.

In the context of your inquiry via the contact form, your personal data will be forwarded to trade partners of Seiko Instruments, taking into account your and our interests, with the aim of reaching the responsible recipient and processing your inquiry as effectively as possible. The legal basis for the processing is Art. 6 para. 1 lit. b GDPR (performance of a contract, request of the data subject prior to entering into a contract). The location, sites and trading partners are included depending on the product and type of your request. Therefore, the disclosure of your data to other sites and partners is not excluded in special cases.

Location/Sites of Seiko Instruments as well as the addresses of our trading partners  can be found on our web presence with the help of the sitemap :

We would like to point out, that internet addresses and links can change, therefore the following links are reference to possible direct sources for the information regarding the trading partners.




We store personal data of the data subject only for the period necessary to achieve the purpose of the storage. If the purpose of the storage is omitted or if a storage period expires, then the personal data will be deleted in accordance with the legal regulations.



As the person concerned, you are generally entitled to information about which personal data has been stored about you. If your request does not conflict with a legal obligation to store data, you are entitled to correct incorrect data and to delete or restrict the processing of personal data. If processing is based on consent (pursuant to Article 6 para. 1 lit. a GDPR or Article 9 para. 2 lit. a GDPR), such consent may be withdrawn at any time without the legality of the consent granted by the date of consent Withdrawal occurred processing is touched. In addition, you have a right to data portability.

To exercise these rights, please contact the responsible body or its data protection officer.

In addition, you have the option of contacting the supervisory authority directly. For the Seiko Instruments GmbH this is the hessian Data Protection Officer




Art. 6 para. 1 lit. a GDPR serves our company as the legal basis for processing operations in which we obtain consent for a particular processing purpose.

In the processing of personal data necessary for the performance of a contract to which the data subject is a contracting party, Art. 6 para. 1 lit. b GDPR serves as legal basis. This also applies to processing operations required to carry out pre-contractual actions. Insofar as it is necessary to process personal data in order to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as legal basis.

In the case that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as legal basis.

If processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6 para. 1 lit. f GDPR serves as legal basis for processing.



We protect the data transmitted by you with suitable technical and organizational means to protect them against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are according to technological development and organizational possibilities continuously inspected, monitored and improved.


11             COOKIES

Some of our websites use so-called cookies. Cookies are small text files that are stored on your computer and stored by your browser. Session cookies are only stored for the duration of the access and automatically deleted when the browser is closed. These cookies do not contain any personal data but merely identify the browser used to access the website. They serve to make our offer more user-friendly, effective and secure.

Session cookies are only stored for the duration of the access and automatically deleted when the browser is closed. These cookies do not contain any personal data but merely identify the browser used to access the website.

Other cookies make it possible to save specific, device-related information on the user access device (PC, smartphone or similar), even beyond a session. They are used, for example, to provide page settings for future website visits. These cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser the next time you visit.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you wish to use (e.g. shopping cart function) are processed and stored based on Art. 6 para. 1 lit. f (legitimate interest) GDPR. The website owner has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (such as cookies for analyzing your surfing behavior) are stored, they will be treated separately in this privacy policy.

Most browsers are set to automatically accept cookies. The storage of cookies can be disabled in the browsers or set so that as soon as cookies are sent a notification is made.


12             GOOGLE ANALYTICS

Our website uses Google Analytics, a web analytics service provided by Google LLC ("Google"), Amphitheatre Parkway, Mountain View, CA 94043, USA. The relationship with the web analytics provider is based on an order Data Processing Agreement to Art. 28 General Data Protection Regulation (GDPR) including standard contractual clauses that we have concluded with the provider. Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to and stored by Google on servers in the United States. You can prevent the storage of cookies by selecting the appropriate settings on your browser software.

The data processing is carried out on the basis of the legal provisions of § 9 para 2 Telecommunications and Telemedia Data Protection Act (TTDSG) and Art 6 para 1 lit. a) (consent) and/or lit. f) (legitimate interest) of the GDPR. Our concern in terms of the GDPR (legitimate interest) is the improvement of our offer and our web presence. Since the privacy of our users is important to us, the user data is pseudonymized by shortening the IP address.

Your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

We have concluded a corresponding contract with the provider for commissioned data processing, according to which Google uses this information to evaluate your website usage, to compile reports on website activities and to provide further services to the website operator associated with website and Internet usage.

For more information on the terms of use and data protection of Google Analytics, please visit

Deactivating Google Analytics

1st option: You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link (

2nd option: You can also prevent the collection by Google Analytics by clicking on the following link (Goto Opt-Out Google Analytics). An opt-out cookie will be set that prevents future collection of your data when visiting this website. We would like to point out that the storage of cookies must be activated in the settings of your browser software for this option.

3rd option: Consent can also be changed or revoked here in the Consent-TOOL or Cookie-Banner.

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:
Click here to disable Google Analytics

Technical implementation, design & support

Elbestr. 40
55122 Mainz Germany
Tel.: +49 6131 - 93 000 - 0
Fax: +49 6131 - 93 000 - 39